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Health on Your Terms.

Health Loft Physical therapy and Nutrition FAQs

General Questions

 

Do I need a referral from my doctor?

You do not need a prescription or referral from your doctor to see a physical therapist. Most nutrition services do not require a doctor’s referral. In the small case that it does, we will work with you and your doctor’s office to get one.

How will I know if my insurance covers my treatment?
Call or email us and in as little as 30 seconds we will verify your insurance prior to your appointment.
Can I use my HSA, FSA, or self-pay?

Yes, you can use your HSA, FSA, and we also offer payment plans and discounts for packaged services.

Can you tailor a plan to work within special diet restrictions?
Yes, we work with you to develop a nutrition plan that works within your needs, lifestyle, and health goals.
What are your office hours?
We are open from 6 a.m to 8 p.m Monday through Friday.
Can I see the same provider every appointment?
Yes, you will always meet with the same physical therapist or nutritionist.
Where are you located?

Our physical therapy and nutrition clinic is located in the Chicago Loop at 160 N. Wacker Drive, Unit 201.

Do you offer virtual appointments?

Yes! For your convenience, we offer virtual appointments to all Illinois residents.

Physical Therapy Questions

Do I need a prescription or referral to see a Health Loft physical therapist?

No. We will verify your insurance when you book an appointment, but you do not need a referral for a physical therapy appointment.

Can I see the same physical therapist every visit?

Yes! It’s important to us that you develop a relationship with the same physical therapist so he/she can be part of your entire journey.

How do I know if my insurance will cover physical therapy?

We will verify your insurance when you book your first appointment. Health Loft accepts most major insurance plans, Medicare, HSA and FSA plans. If you don’t want to use insurance, we have self-pay plans as well. 

What should I expect on my first visit?

We want to get to know you! Our first job is to listen to your story and your concerns, ask questions to determine the root problems, and develop a plan that works for your lifestyle. These appointments are always 60 minutes long.

What makes Health Loft Physical Therapy different from other clinics?

More personal care than anywhere else! You will meet with your licensed physical therapist for 45-60 minutes, each time you book an appointment. Most PTs in traditional clinics spend only 15-30 minutes with a patient. You will also never be seen by an unlicensed technician or grouped in with other patients like you might at other traditional clinics. Our approach is completely personalized, customized, and focused on you.

How long do appointments typically last?

All physical therapy appointments are between 45-60 minutes. That’s 2-3 times longer than most traditional clinics will spend with a patient.

Nutrition Questions

Do I need a prescription or referral to see a Health Loft nutritionist?

Most of the time, a referral is not necessary to see a nutritionist. In the small chance that one is required, we will work with your doctor’s office. You can always call us to verify your insurance to make sure you’re covered!

How will I know if I have insurance coverage?

Call us to book an appointment and we can verify coverage over the phone in as little as than 30 seconds.

Can I use my HSA, FSA, or a self-payment plan?

Yes, you can use your savings dollars to pay for your nutrition services.

Do you check blood work?

Yes, our nutritionists will review any lab work that you have, and provide you with feedback and answers to begin making positive changes.

If I have a specific diet I want to follow, will you help me do that?

Yes. Our nutritionists are highly trained and familiar with all types of diets and can help you develop a plan and prepare meals that fit within your preferred diet. Examples include keto, vegan, vegetarian, FODMAP and many more! 

What do nutrition counseling sessions look like?

We want to get to know you! Our first job is to listen to your story and your concerns, asking questions to determine the main areas to focus on. We work step-by-step to help you set health goals and stick to them. Each visit, we’ll evaluate your progress, discuss sticking points, and make a new plan to keep you moving in the right direction. Appointments are always 55-60 minutes in length.

Have Further Questions?

Contact us today! We’re more than happy to answer any questions you may have.